0
Technical Support

Technical Support

Renowned for our customer service and technical support, our reputation for always delivering an unrivalled experience is something we are extremely proud of. In fact it is one of our core values… Exceptional Customer Service!
We stand by our product and services! If there ever is an issue with anything associated with our equipment, we don’t avoid it like other companies may do. Our qualified Technical Support team only provide the best service possible with quick responses and flexibility for your needs. It’s the Te Pari difference… ‘trustworthy customer support’.

What is covered in your warranty?

1

Hot Dip Galvanizing

Any Hot Dip Galvanizing on your Te Pari product is warrantied for 10 years from date of purchase from Te Pari. Refer to warranty terms for more details

2

Structural

Any steel work or structural fabrication on your Te Pari product is warrantied for 3 years from date of purchase from Te Pari. Refer to warranty terms for more details

3

Powered components

Any powered components (pneumatic/hydraulic/electronic) on your Te Pari product is warrantied for 12 months from date of purchase from Te Pari. Refer to warranty terms for more details. If you register your product online you qualify for an additional 12 months extended warranty for FREE.

4

Headbail Locking System

The Te Pari Headbail mechanical locking system (lockbox) is covered with a lifetime warranty. Refer to warranty terms for more details