Freight & Delivery Charges Overview

Our delivery and freight charges are structured based on product type and order value to provide cost-effective options for all customers:

  • Spare Parts
    • Orders under $1,000 (plus GST): $20 freight and handling charge applies.
    • Orders over $1,000 (plus GST): Free delivery.
    • Delivery is direct to farm. 
  • Animal Husbandry and Fencing Products
    • For orders under $1,000 (plus GST): $20 freight and handling charge applies.
    • For orders over $1,000 (plus GST): Free delivery.
    • Delivery is direct to farm. 
  • Head Bails, Stockyard Gates & Polysheeting, Loadbars & Tailing Chutes
    • Orders under $1,000 (plus GST): $40 freight and handling charge applies.
    • Orders over $1,000 (plus GST): Free delivery.
    • Delivery is to the nearest Mainfreight depo.
  • Cattle Crushes, Cattle Yards, and Racewell Handlers
    • Orders over $1,000 (plus GST): Free delivery.
    • Delivered direct to farm, with a Te Pari hi-ab Truck. 
  • Loadbars, Tailing Chutes & Head Bails
    • Orders over $1,000 (plus GST): Free delivery.
    • Delivery is to the nearest Mainfreight depo.

How do I return an Item?

If you need to return and/or exchange an item, please follow the instructions below:

  • Call 0800-837-274 to obtain authorization. This is required so that we can ensure that you receive proper credit when your item reaches our warehouse.
  • Send a copy of your invoice and circle the item being returned.
  • Carefully box the item with adequate packing and ship to:
    • Te Pari Products Ltd – Returns Dept.
      9 Endeavour Crescent
      North Oamaru Business Park
      Oamaru 9400
      New Zealand

Indicate if you would prefer: exchange, or credit on credit card refund. Remember, shipping costs are not refunded.

  • Items returned outside of 30 days will be reviewed upon receipt and credit may be issued minus a 20% restocking fee. Determination of issuing credit will depend on the condition of the product and its original packing.
  • No credit will be issued for used, damaged or obsolete items.
  • If a shipment is refused, the shipping charges will be deducted from the credit amount.

For more information contact our customer services team on 0800-837-274 or +64 3 433 0077